Shipping
Processing time
All Narcissus jewels are thoughtfully crafted in our Athens Studio. Since each piece is made-to-order, we ask that you allow 5-7 business days before we ship your order. Orders placed on weekends and major holidays will be processed the next business day.
Rush Order
If you need to meet a certain deadline, we may be able to accommodate your request. Please contact us at info@narcissusjewels.com before you place your order to ensure that we can accommodate your deadline.
International Shipping
We are glad to offer FREE Worldwide Shipping.
All international orders are shipped via FedEx Expedited Shipping at no cost to you.
Delivery may take from 2 to 5 Business Days (Tracking code - NON Insured).
We do not deliver on weekends or holidays.
During peak and holiday seasons, processing and shipping delays may occur.
Important note for international buyers:
Depending on the country in which you reside, you may be required to pay VAT/import fees before your package is delivered. You may contact your customs office for further information. We are not responsible for any such fees as well as for customs or courier delays that may affect your estimated delivery time.
Please note that some packages may require a signature confirmation upon delivery.
Lost Packages
Please contact us immediately if you believe that your package was lost in transit.
- For domestic orders: if your order is marked as “delivered” and you have not received your package, we can remake your order with payment of a replacement fee.
- For international orders: due to customs checks, 45 days are required to file insurance claims for international orders. Insurance claims are time-sensitive. Any claims must be made within 60 days of the original shipment date.