Fine jewelry committed to superior craftsmanship & honest prices.
"Our journey began with my grandfather in 1953 when he founded our family business. Over the years, as industry trends evolved, so did we, rebranding to our current name. What remains the same is our commitment to crafting pieces of unparalleled quality while eliminating the industry's high markups. Each Narcissus piece is a testament to everyday elegance, a cherished companion for all your life's narratives." — Lakis Tasatzis, CEO & Founder
Our Story—Since 1953
Our story began at the heart of Athens, Greece, where our first studio opened its doors, igniting a passion for craftsmanship and creativity. With hard work and dedication, the first jewelry designs were brought to life, consisting mainly of solid gold chains which quickly found their place among the offering of Greece's foremost major retailers, marking the genesis of our brand's legacy.
From those humble beginnings, we've evolved and established an international presence, shipping our unique designs around the globe. What has remained unchanged is our ethos of crafting jewelry that stands the test of time using sustainable and long-lasting materials, while providing honest prices, free from the industry's traditional high markups.
At Narcissus, we take pride in creating all our pieces in our studio using 14k solid gold and ethical stones. Our in-house production allows us to sell directly to you, eliminating the need for middlemen and extra costs, while ensuring the same quality as renowned luxury brands. In this way, we stay true to our commitment to fair prices and superior craftsmanship.
Today, we continue to create pieces that inspire, each one a testament to our heritage and the enduring allure of artisanal craftsmanship. We believe in the art of jewelry as a vehicle for everyday elegance and self-expression, and high price tags should not be an obstacle.
We aim to make jewelry that makes you feel special in and we always love to hear from our community. Feel free to get in touch with us at info@narcissusjewels.com
Need help?
FAQs
Shipping & Orders
We ship all over the world and it's FREE.
We are unable to ship to PO boxes or military bases.
Most US orders will be shipped via DHL Express from our office in California to expedite delivery. The UK, Europe, Canada, and Australia orders will be shipped from our studio in Athens, Greece.
Every Narcissus creation is handmade by in-house technicians in our Athens studio. Since each piece is made-to-order, we ask that you allow 3-7 business days (excluding weekends) before we ship your order, plus shipping time.
Once your order is fulfilled, you will receive an automated email with the tracking info of your shipment. In case you have not received a tracking number, please contact us at info@narcissusjewels.com
Please email us at info@narcissusjewels.com with your order number within 12 hours and our team will try to accommodate your request.
If your order hasn't shipped, we can edit the shipping address. Make sure you contact us at info@narcissusjewels.com as soon as possible.
Our standard shipping does not include insurance coverage. If you would like to explore insurance options for your order, please let us know at info@narcissusjewels.com and we can provide you with available choices and associated costs.
If you believe your package was lost in transit, contact us at info@narcissusjewels.com and we will do our best to resolve the situation promptly.
Returns & Exchanges
We gladly offer free returns or exchanges within 30 days from the day of delivery. All pieces must be returned unworn and in their original packaging. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Custom orders, personalized and engraved items, chain extenders, the Thin Stackable Ring, and earrings, unless they arrive damaged or defective, are final sale and cannot be returned or exchanged.
Please contact us at info@narcissusjewels.com to initiate a return or exchange. Our customer care team will get back to you with a prepaid return label and the shipping instructions. You won't be charged for return shipping costs.
Once our team has received and inspected the returned item, you will receive a refund confirmation email. Refunds are generally posted to bank accounts within 2-3 business days.
Warranty
At Narcissus, we stand behind the materials, design, and craftsmanship of every piece and we are proud to offer a Lifetime Warranty for any material or workmanship defects.
This Warranty does not cover damages caused by accidents, normal wear, loss or theft, or unauthorized repairs.
Just drop your message at info@narcissusjewels.com and our customer care team will advise the next steps.