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SUMMER SALE: UP TO 20% OFF & FREE 14K GOLD CHAIN BRACELET ON ORDERS $240+

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To us, no order is complete until you are fully satisfied. This is why we gladly accept returns and exchanges within 30 days from the day of delivery with absolutely no return shipping costs.
Please make sure that the items are returned unworn and in their original packaging. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

To process a return or exchange, please reach out to info@narcissusjewels.com and we will provide you with a prepaid return label.

Once your return is received in our studio, our dedicated team will process your refund or exchange within 3-5 business days.

The following items, due to their nature cannot be returned or exchanged unless they arrive damaged or defective:
— Custom orders, personalized and engraved items.
— Chain extenders.
— The Thin Stackable Ring.
— Earrings (for health/hygiene reasons).

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