This dream started with my grandfather in 1953, when he opened our family business. A lot has happened since then. Not only have fashion trends changed, but we have since rebranded to our current name. What has stayed the same, is that our expertly crafted pieces look effortless and signature amongst all your styles.
Since 1953 we offer custom handcrafted solid gold jewelry encrusted with diamonds. NarcissusFineJewelry is motivated to bring a sparkle to your life.
Shopping for exquisite jewelry online is an extremely difficult task, we are fully aware of how difficult it becomes once you are on the lookout for solid gold jewelry. Narcissus FineJewelry boasts years of professional experience and can guarantee a comprehensive, seemless online shopping experience.
We offer solid gold jewelry, for example if you purchase one of our gold chains, the entirety of the chain which includes the clasp, links and all other components would be made from solid gold, and not merely be gold platted or gold filled.
We offer precious diamonds from our diamond collection, all of which are naturally mined under ethical guidelines and are of premium quality which can be verified microscopically.
Our team of professionals are more than happy to alleviate any doubts or questions you have regarding our jewelry collection. Get in touch with us to obtain additional details regarding any of our products. We are delighted to assist you.
We have taken many steps to ensure that all our products are displayed with pictures having the best resolution from all angles. We have not edited the images in any form or shape, this permits the customer to have a natural view of the products. But from our experience, we can ensure that the products shown are much more beautiful in real life and pictures on most occasion fail to do justice to them. Get in touch with us to view a certain product from a different angle or a view of your preference.
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FAQs
Shipping & Orders
We ship all over the world and it's FREE.
Every Narcissus creation is handmade by in-house technicians in our studio in Athens. Since each piece is made-to-order, we ask that you allow 3-7 business days (excluding weekends) before we ship your order.
Once your order is fulfilled, you will receive an automated email with the tracking info of your shipment. In case you have not received a tracking number, please contact us at info@narcissusjewels.com
Please email us at info@narcissusjewels.com with your order number within 12 hours and our team will try to accommodate your request.
If your order hasn't shipped, we can edit the shipping address. Make sure you contact us at info@narcissusjewels.com as soon as possible.
Our standard shipping does not include insurance coverage. If you would like to explore insurance options for your order, please let us know at info@narcissusjewels.com and we can provide you with available choices and associated costs.
If you believe your package was lost in transit, contact us at info@narcissusjewels.com and we will do our best to resolve the situation promptly.
Returns & Exchanges
We gladly offer free returns or exchanges within 30 days from the day of delivery. All pieces must be returned unworn and in their original packaging. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Custom orders, personalized and engraved items, and earrings, unless they arrive damaged or defective, are final sale and cannot be returned or exchanged.
Please contact us at info@narcissusjewels.com to initiate a return or exchange. Our customer care team will get back to you with a prepaid return label and the shipping instructions. You won't be charged for return shipping costs.
Once our team has received and inspected the returned item, you will receive a refund confirmation email. Refunds are generally posted to bank accounts within 2-3 business days.
Warranty
At Narcissus, we stand behind the materials, design, and craftsmanship of every piece and we are proud to offer a Lifetime Warranty for any material or workmanship defects.
This Warranty does not cover damages caused by accidents, normal wear, loss or theft, or unauthorized repairs.
Just drop your message at info@narcissusjewels.com and our customer care team will advise the next steps.